1. Collection of Personal Information
Types of Information Collected
When you become a Clan of Consultant member of Mustard Seed Systems Corporation, we may collect and hold personal information that can identify you, and is relevant to providing you with the services or products you are seeking. This personal information may include details such as your name, age, gender, contact information, products, and services you are interested in or require more information about. If you purchase or request products and services from us, we may also request your preferences for receiving further marketing or promotional material.
The choice of how much information you provide to us is yours. We seek this information to process and provide the details you request, improve the quality of our products and services, or to assist you to determine which products and services best meet your needs.
Method of Collection
Personal information will generally be collected directly from you through the use of any of our standard forms, over the internet, via email, or through a telephone conversation with you. We may also collect personal information about you from third parties acting on your behalf (for instance, clients).
We also collect information from subscribers (persons registering their details with us through the website) or website visitors for the purpose of improving our quality and effectiveness as well as providing you with appropriate information. We also store feedback that users send to us. This feedback is used to administer and refine our service. We may also use the information to improve or promote this program. We will not publish your name in connection with any information you provide without your permission.
There may, however, be some instances where personal information about you will be collected indirectly because it is unreasonable or impractical to collect personal information directly from you. We will notify you about these instances in advance, or where that is not possible, as soon as reasonably practicable after the information has been collected.
Purpose of Collection
The personal information that we will collect and hold about you, will depend on your interaction with us as a consultant. Generally, we will collect, use, and hold your personal information for the purposes of:
Failure to Provide Information
- providing products or services to you or someone else you know like the clients you will refer;
- providing you with newsletters, information, and other communications;
- providing you with information about other services that we offer that may be of interest to you and the clients you will refer;
- involving you in promotions and other initiatives undertaken by us (i.e. The Millionaire’s Club);
- facilitating our internal business operations, including the fulfilment of any legal requirements; and
- analyzing our services and customer needs for future improvements of those services.
If the personal information you will provide to us is incomplete or inaccurate, we may be unable to provide you, or someone else you know, with the services you, or they, are seeking.
2. Access and Correction of Personal Information
You may request access to your personal information collected through our database at any time, by writing us a request. Please send an email at firstname.lastname@example.org and we will respond to your request within a reasonable period. We may decline a request for access to personal information in circumstances prescribed by the Privacy Act, and if we do, we will provide you with a written notice that will set out the reasons for the refusal (unless it would be unreasonable to provide those reasons). If, upon receiving access to your personal information or at any other time, you believe the personal information we hold about you is incorrect, incomplete, or out of date, please advise us and we will update it. We will take reasonable steps to correct the information so that it is accurate, complete, and up to date. If we refuse to correct your personal information, we will provide you with a written notice that will set out the reasons for our refusal (unless it would be unreasonable to provide those reasons) and provide you with a statement regarding the mechanisms available to you to make a complaint.
3. Changes to this Privacy Statement
4. Complaints and Feedback
If you wish to make a complaint about a breach of the Privacy Act, Privacy Principles, or a Privacy Code that applies to us, please contact us as set out below and we will take reasonable steps to investigate the complaint and respond to you.